Adoption of Artificial Intelligence in Banking and Financial Services: An Empirical Study of Customer and Organizational Perspectives. International Journal of Humanities, Commerce and Education, [S. l.], v. 2, n. 10, p. 1–10, 2026. DOI: 10.59828/ijhce.v2i10.141. Disponível em: https://ijhce.com/index.php/ijhce/article/view/141. Acesso em: 6 nov. 2026.